Dear shop customer
It is our endeavour to always serve you to your complete satisfaction. This includes our fair business conditions.
ONLY FROM 18 YEARS OF AGE
According to Swiss alcohol law, you must be at least 18 years old to order spirits and other distilled waters with an alcohol content of more than 15% by volume from our shop. With your order you accept our terms and conditions and at the same time confirm that you are at least 18 years old.
Terms of delivery
The articles offered are usually always in stock, so that we can supply you promptly. If an article is not available, this will be noted immediately in our shop. With rarities it can come already times to waiting periods or to delivery stops. In these cases we would of course inform you if we can deliver at all and when.
Guarantee
We only deliver products in original brand quality and original packaging.
Prices
For deliveries in Switzerland the legal value added tax is included. Shipping costs and additional charges will be charged extra – from an order value of CHF 120, delivery within Switzerland is free of charge. All prices correspond to the prices of the Monnier Trading AG valid at the time of delivery.
For deliveries abroad, the customer will receive an online invoice excluding VAT.
VAT and customs duties of the receiving country within Europe will be borne by the customer, but will be invoiced by the Monnier Trading AG and settled with the carrier. To overseas destinations, only the transport will be invoiced. The customs authorities will contact the buyer for the payment of the VAT and the customs fees and after their payment, the package will be sent to the delivery address (CIF delivery)
Delivery
The delivery is made by post or by courier service.
Method of payment
Payment in Switzerland can be made by credit card or postal account, by advance payment or cash on delivery. In all other countries you can only pay in advance by bank transfer. Unauthorised deductions will be charged subsequently.
Important note:
To enable us to process your order as quickly as possible, we ask you to fill out the order form completely. There are three online payment options available in Switzerland:
Transmission of credit card information; the order form is automatically in secure mode, which guarantees you a secure payment method.You can also print out the order form and send us your order by FAX to 032/373’43’53.
Send the order by POST to Monnier Trading AG, Büetigenstrasse 30, 2557 Studen.
Shipping costs
For deliveries we charge flat-rate shipping costs according to the weight of the delivery.
Partial deliveries
If the case occurs that at the moment only a partial delivery is possible, for reasons already mentioned, we would contact you to discuss the further procedure.
Exchange
An exchange is basically only possible in case of wrong deliveries or product defects. Corresponding defects must be reported immediately. In any case, only articles in original packaging (in case of wrong delivery) and with a copy of the delivery note or invoice will be taken back.
Applicable law and JURISDICTION
All legal relations between the customers and the Monnier Trading AG are exclusively subject to Swiss law. Exclusive place of jurisdiction is Biel/Bienne.
Miscellaneous
With your order you accept the present general terms and conditions.
Studen, September 2007